Project Overview
A mobile and web app for over-the-counter (OTC) medication that provides pieces of information about drug administration, store availability and location, drug facts, and a feature of a walk-in clinic directory that will help the audience to get immediate care should they need based on their location.
The product:
A mobile and web app for over-the-counter (OTC) medication that provides pieces of information about drug administration, store availability and location, drug facts, and a feature of a walk-in clinic directory that will help the audience to get immediate care should they need based on their location.
Project duration:
Six months project that started May 2023 to November 2023.
The problem:
OTCs are common in any pharmacy, but growing cases of product shortage result in severe and untreated ill children. In addition, incorrect administration of drugs and inappropriate medication could lead to disability or worst death of a patient. Moreover, most people are unaware of walk-in clinics available around their location.
The goal:
Develop an app and website that will provide information such as availability, administration, health risk and a walk-in clinic directory should a patient need immediate care or guidance to address their health concern.
My role:
UI/UX designer
Understanding The User
KidsMedHub is a mobile and web app created and developed to address the pain points of public especially the parents who need proper health treatment information for their children. It’s a tool that informs the users and can assist quickly with their children’s minor health issues with walk-in clinics available within their area.
The research I conducted started with persona, defined the problem statement, if/then statement, interview transcript, journey map and a competitive audit.
Listed down all possible value propositions that will improve the health of children as a whole and bring a strong impact of improvement in favour of users and ROI of stakeholders.
User Research: Pain Points
Personas
Empathy Map
User Journey Map
The goal is to have quick access to OTC kids’ medicine and pharmacy information that has available stock.
Starting The Design
Initial drawings of ideas (Crazy 8) and turned into skeletal frames on a piece of paper with notes highlighting the outlined importance based on research.
Usability Study: Findings
Refining the design
Mockups | High-Fidelity prototype | Accessibility
