Project Overview
Web and Mobile sales app for dentists that will monitor the clinic’s business revenue and activity in real-time, a cross-platform compatible app and a tool for patients to make appointments easy and a record keeper, while a website is up to engage users about their services.
The product:
Web and Mobile sales app for dentists that will monitor the clinic’s business revenue and activity in real-time, a cross-platform compatible app and a tool for patients to make appointments easy and a record keeper, while a website is up to engage users about their services.
Project duration:
Six months project that started February 2023 to August 2023.
The problem:
The competition in the dental industry is becoming tighter than ever before. Performing revenue is critical to any business and lacking a proper tool such as a website and an app will result in an unprecedented compromise of the overall business foundation.
The goal:
Develop an app and website that will monitor the sales and revenue of the business to analyze, predict and assist the business which will lead to a productive system and exemplar strategy, while a new website to introduce and promote the services.
My role:
UI/UX designer
Understanding The User
Familia Dental Clinic App is a mobile web app created and developed to address the pain points of a dentist running the business to oversee the revenue and performance of sales. It’s a tool also for patients that can assist quickly with their booking plans with the clinic.
The research I conducted started with persona, defined the problem statement, if/then statement, interview transcript, journey map and a competitive audit.
Listed down all possible outlines via value proposition and results from the usability study case, I’m assured that the design I made will bring a strong impact of improvement in favour of users and the stakeholders.
User Research: Pain Points
Personas
Empathy Map
User Journey Map
The goal is to have a tool for a dental clinic that oversees the operation from scheduling the appointment to inventory management and performance of the business
Starting The Design
Sketched ideas and jotted them down to collect, visualized, evaluate and compile the best options to meet and address the objectives.
Usability Study: Findings
Refining the design
Mockups | High-Fidelity prototype | Accessibility
